Listening vs. Talking During the Sales Process

There are certain things that will set any sales professional apart from their competition in a client meeting, but effective listening has to be at the top of the list. Are you listening more than you are speaking? By understanding what to listen for, keeping the conversation going deeper, uncovering important needs, and learning by asking the right questions, you will be on the fast-track to becoming a valued partner for your customers and closing more business.

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Perseverance in Leadership: What we can learn from General Washington and his relentless band of freedom-seekers

What does it mean to persevere in the face of adversity? In the 21st century, life is pretty convenient and this isn’t something that we hear discussed much, but everyone will face times of trouble, worry, and fear. Do we quit when times get tough or do we marshal our resources until the job gets done? As leaders, are we looking for excuses or are we being a beacon of strength for those who follow us?

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HistoryJeff Carnes